We have some fantastic news for you - Charges V2 going live a little later

You can watch the recording from last week’s high level demonstration here

Some highlights are as follows:

Firm Settings - you have the ability to enter a unique invoice number / charge identifier format which will displayed against charge schedules, expectations and on reports. For more information please visit our support documentation. Note - Updating this template will only apply to new charges.

Charge Schedules - there are many additional fields to aid you with creating a new charge schedule:

Charge Types

• Fixed Amount
• Percentage of plan value - current plan value will be shown
• Percentage of premium - ability to select the appropriate One-off or Adhoc premiums.

VAT - where VAT is applicable then you will see net / gross / VAT percentage and VAT amounts.

Where a charge is Percentage of plan value and ongoing you can now just enter the annual percentage and the frequency of calculation rather than having to calculate the %

Recurring charges - the expected net / gross and VAT amounts will be displayed.

For more information please visit our support documentation.

Charges Import - Additional fields added. For more information please visit our support documentation.

Many other support articles have also been updated to reflect screen changes and there will be many more during the following weeks.

Enjoy!

Lysa and the team at Plannr

We've just rolled out the ability to rerun auto reconciliation within the system. This can be done on individual transactions by ticking the transaction line(s) and either selecting the Rerun auto reconciliation or using the Actions / Rerun auto reconciliation.

Or

If you would like to rerun again a whole Provider statement this can also be done by selecting the Provider statement(s) and then clicking on Rerun auto reconciliation.

Additional support guide updates will be coming soon.

Please have a play around with it and, as always, if you have an issues please contact our wonderful Support Team🚀✨

EDI is now live within Plannr 🤩

There are currently limited Providers but more will be coming.

Please visit the following 2 articles to get going…

1. Verifying your FCA Number - https://support.plannrcrm.com/en/article/verifying-your-fca-number-iopuww/

2. EDI (Automated Provider Remuneration Statements) - https://support.plannrcrm.com/en/article/edi-automated-provider-remuneration-statements-10crcnk/

The link to the EDI support guide is also availble within the Addon in Plannr

Provider Statement Uploads

• When you upload a new Provider statement and complete the mapping the system will remember these mappings for future uploads for the same Provider.

• Even where the Provider may move the columns around it will remember your previous mapping.

Bank Statement Uploads

• When you upload a new Bank statement and complete the mapping the system will remember these mappings for future uploads.

I hope that this saves you time and effort in the future, so give it a try!

Please Note - It is still recommended that you check your mapping and use the preview / All is good function.

If you have any questions or issues please don’t hesitate to raise a ticket in the usual way or via help@plannrcrm.com

You may have noticed some improvements within Income Reconciliation.

You are now able to view all Expectations, Provider Statements and Bank Statements and can use the various filters without having to go into a Statement month. However if you prefer the old way you can still work within a statement month as you did before.

We hope this aids in your Income Reconciliation.

Our latest report is now live on Plannr and this one is for our users of income reconciliation!

We've rolled out our new Actual vs Estimate Report, attached is a screen shot of the filters.

Please Note - As part of this new feature we have just started recording who balanced an expectation and when. Unfortunately we cannot retroactively get this data for any previously balanced expectations, so that's why it might not appear on the report. But balancing any expectations from this point forwards will record this data (and update it if balancing multiple times).

The following columns are output:

• Adviser First Name
• Adviser Last Name
• Client First Name
• Client Last Name
• Entity Type
• Plan
• Provider
• Policy Number
• Plan Type
• Plan Sub Type
• Revenue Type
• Expected Date
• Expected Amount (Gross)
• Expected Amount (Vat)
• Expected Amount (Net)
• Actual Amount (Gross)
• Actual Amount (Vat)
• Actual Amount (Net)
• Outstanding Amount (Gross)
• Outstanding Amount (Vat)
• Outstanding Amount (Net)
• Original Unbalances Amount (Gross)
• Original Unbalanced Amunt (VAT)
• Original Unbalanced Amount (Net)
• Date Balanced
• Balanced By
• Expectation Uuid

Give it a try! If you have any questions or issues please don’t hesitate to raise a ticket in the usual way or via help@plannrcrm.com

Our latest report is now live on Plannr and this one is for our users of income reconciliation!

We've rolled out our new Revenue Analysis Based on Receipts report, attached is a screen shot of the filters and it outputs the following columns:

• Adviser
• Bank Transaction Date
• Bank Reconciled Date
• Client UUID
• Client Name
• Plan Name
• Provider
• Policy number
• Plan Type
• Plan Sub Type
• Charge Type
• Category
• Premium
• Frequency
• Expected Payment Date
• Gross Reconciled Amount
• Net Reconciled Amount
• Firm Gross Amount
• Firm Net Amount
• Adviser Name
• Adviser Gross Amount
• Adviser Net Amount
• *Payaway Name 2
• *Payaway Gross Amount 2
• *Payaway Net Amount 2
• Payaway repeated for 3 / 4 & 5
• Expectation Uuid*

Enjoy!

We've rolled out 3 new items as continued improvements to Income Reconciliation:

Auto match Rules - improved matching rules

Provider transaction / Reconcile to Expectation - a number of updates to aid in the matching process:

• Limited to Current Payment Period will default to No
• The policy number is automatically added as a filter when reconciling
• Reconciling tables will display in descending order
• Main tables have been kept in their default ascending order
• Defaults per page has been reduced to 25 for main tables / pages and 10 for reconciling tables

Provider statement upload - Improved default and mapping defaults:

• When Uploading a Provider Statement the 'Does the CSV have headers' will default to selected.
• Only the minimum (mandatory) columns have to be mapped (Name / Policy number / Gross Amount and Category), all other columns will be pre-filled with ignore but you can , of course choose to map these columns as well.

We hope these changes help!