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Recent updates

Follow new updates and improvements to Plannr Technologies.

🎉 New! Blank fact finds for printing 🖨️

Good news!

A long awaited feature is now here - you can now print blank fact finds from your templates in Plannr 🚀

This gives you the chance to send a paper form of your fact find to your clients, if they prefer to hand write their updates, or as a guide for your review and onboarding discussions during a face to face meeting!

The PDF contains the structure and questions from the selected template, but it does not contain any client information or previously entered answers.

There are amazing AI tools that will scan handwritten fact finds too, including the very excellent foxmead.ai who have built exclusively against our API to populate the client record with your hand written updates.

So, if deforestation is your thing - we have paper fact finds just for you! 🌳

Support article is here if you need any guidance getting printing!

New! Bulk Valuations for Standard Life 🎉

We're pleased to let you know that Plannr now supports bulk valuations for a wide range of Standard Life plans. Over time, this will take over from the existing contract enquiry feed, making valuations smoother and more reliable for everyone.

The plans now covered include:

As this new service takes over, please bear with us: once you're set up on bulk valuations, we won't be able to offer support if you run into issues with your contract enquiry feed, so we'd really encourage making the move as soon as you're able.

Getting started is easy - here's how:

First, pop into your Firm Settings and double-check your FCA numbers are verified.

Next, register your firm with Standard Life for bulk valuations, letting them know Plannr is your back office provider:

  • If you're registering a single firm, you can do this online via the Dash portal, under My Business > Bulk Valuations set-up.

  • Registering multiple firms at once (for example, if you're part of a network)? You can submit these together using Standard Life's Bulk Registration Request Template - just list the FCA Firm Reference Numbers (FRNs) for each firm needing data, along with your principal firm FRN and contact details.

Once that's submitted, sit tight for confirmation from Standard Life that your registration is active, and make sure your plans have the right policy numbers on file.

When you get the green light, simply enable the addon in Plannr. We'll then use the verified FCA numbers on your account to pull through your first set of valuation data after 9am the next working day.

Curious what's actually changing? Here's the easiest way to think about it:

Contract enquiry is a bit like asking, "Could you go and fetch me this valuation?" every time.
Bulk valuation quietly keeps your whole book valued and up to date, without you having to ask.

The bulk service is quicker, more dependable, and takes far less manual effort - so we'd love for you to make the switch as soon as you can.

To help you transition smoothly, we'll keep contract enquiry running for a little while longer. Just one thing to flag: please don't switch off contract enquiry until your bulk feed is confirmed and working. And if you need a hand with any of this, our team is on the live helpdesk and happy to help.

NEW! 🎉 Vitality and ReAssure EDI statements are now here 🚀

Great news, we know a number of you have been waiting for additional EDI statements.

We have had correspondence between the Providers and Opentext over the last few weeks and received a couple of statements to prove the process so we are ready to launch.

Please see our updated Support article for details of how to request Vitality or ReAssure statements via EDI.

Any queries though, please do reach out on the live chat to let us know.

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