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Conversation wording

We have had feedback from some clients that the set up of starting a conversation isn’t clear so some are writing the whole message in the subject headline. Could we update the wording to just say Subject then body of message or something along those lines?

Area of the system
Status: In Progress1 comment

This request was merged into another request

Comments1

  • John Bowden

    •

    Sep 30, 2025

    This is happening all the time for us too!