May 13th, 2026

🎉 Fact find v3 is now live!

Very pleased to announce that the deployment of fact find v3 was successful and all new fact find functionality is live in your systems now 🎉

Can’t wait to see what you all think!

⚡️ Where you have an pre-existing fact find schema that’s been sent out to a client, or multiple clients, and they’re midway through filling it out - we have LOCKED that template so you can’t make any changes to it and break the fact find for your client.

⚡️ You’ll see it in your new fact find templates area and it’ll tell you who’s using it. You can click on the three dots to select Clone & Edit, and that’ll allow you to create a copy which you can then play with, to add any of the additional new functionality that’s available to you now. Or you can just start again from scratch and build whole new templates from the ground up!

⚡️ Support guides are available for all the new functionality - check out the Template Builder guide to get you started.